Exhibitor Resources

Exhibitor Console

Log-in with your company name and ID (found on your invoices) to begin personalizing your Show Planner profile with product photos or videos, sales brochures and show specials.

The Exhibitor Service Kit

Contains important information regarding show rules and regulations, mandatory forms, deadlines and ordering services through official show vendors.*

*We recommend you review this information with your trade show coordinator and/or EAC(s). Shepard Exposition Service is the general service contractor for the show, AND you will be required to create a Shepard Exposition Service login to access the service manual if you do not already have one.

Staff Badge Registration

Each company receives three badges per booth. Please be sure to register all staff members requiring access to the show floor during set up and tear down.*

*Please be advised that when ordering your company’s exhibitor badges, you should ONLY be registering your company personnel that will be working your booth at the show and SHOULD NOT be registering other members of the industry who are not employed by your company.


    • ASAP: Log in to your Exhibitor Console, and update your exhibitor profile here.
      Need help? View this tutorial video to guide you through the process or reach out with questions.
    • ASAP: Review the Exhibitor Service Manual for Pigeon Forge or Sevierville.
    • ASAP: Register your booth staff here.
      Note: Your password is the same password that was sent after you signed up but feel free to reach out if you need help. 
    • ASAP: Book your hotel here.
    • ASAP: Ensure your brand stands out to top buyers by purchasing Sponsorships here.
    • ASAP: Promote your presence at IGES and drive traffic to your booth! Download free promotional tools here.
    • By Aug 30: Easily capture important contact info from everyone you meet. Order Lead Retrieval for the best rate here.
    • By Sept 30: Submit Exhibitor Appointed Contractor & insurance forms.
      Link found on your Exhibitor Console here
    • Oct 10: Advance Warehouse Freight Receiving Begins.
    • By Oct 10/20 (PF/SV): Order internet/wireless services.
    • By Oct 10: Order custom rentals for the best rate.
    • By Oct 14: Food & beverage orders and sampling requests are due.
    • By Oct 18/19 (SV/PF): Order furniture & accessories for the best rate and booth cleaning services.
    • By Oct 24: Order electrical outlets & labor.
    • Oct 28/31 (SV/PF): Advance Warehouse Deadline.

*Order information for info not linked above can be found on page 4 of the Exhibitor Service Manuals here:
Pigeon Forge Service Manual
Sevierville Service Manual

Free Custom Promotional Tools

Drive traffic to your booth with customizable graphics that can be added to your company blog, social media sites, the home page of your website, in email campaigns, newsletters, brochures and anywhere else where you’ll want to be visible to buyers.

Questions? Please Contact Us!

Booth Assignments

Martin Shutzberg


Payments and Invoice

Yvonne Harris


IGES Official Authorized Vendors*

  • Hotel & Travel – EventSphere
  • Attendee/Exhibitor Email Provider – Reach Marketing
  • Email List Rental Provider – Reach Marketing
  • Lead Retrieval – Experient
  • Attendee/Exhibitor Registration – Experient
  • General Service for Onsite:
    • Furnishings, Freight, Labor – Shepard
    • Electrical – Griffin
  • Onsite Catering – Bullfish Grill (Pigeon Forge)
*IMPORTANT – You may be contacted by third party companies purportedly offering services related to the event. Please be aware that, despite potentially confusing language in their solicitations to you, many of these companies are not affiliated in any way with the event, are not endorsed by us, and may be offering services that are either subpar, misleading, or fraudulent. We do not in any way endorse or condone these companies and we are not responsible for their behavior. Any business arrangements regarding the event that you may make through unaffiliated third-party companies are at your own risk and expense.

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