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Hotel Gift Cards Are Becoming Experience-Driven

Hotel Gift Cards Are Becoming Experience-Driven

Key Takeaways: Hotels are shifting from open-value gift cards to curated, bookable experiences, such as spa days, dining packages, and overnight stays, to drive higher conversion and guest satisfaction. Experience-led hotel gift cards unlock ancillary revenue by...
The Rise of Edible Souvenirs

The Rise of Edible Souvenirs

Key Takeaways: Edible souvenirs are a growing travel retail category; shelf-stable regional foods travel easily and sell well. U.S. Customs requires travelers to declare all food; steer customers toward sealed, shelf-stable goods and away from fresh produce, meat and...
How Payment Friction Limits Hotel Retail Revenue

How Payment Friction Limits Hotel Retail Revenue

Key Takeaways: Siloed POS, PMS and ecommerce systems suppress hotel retail conversion, inflate reconciliation time and obscure demand signals across spa, dining and activity channels. Unified payments with one-click checkout, Apple Pay, Google Pay and stored...
Why Food Tourism Is a Big Opportunity for Retailers

Why Food Tourism Is a Big Opportunity for Retailers

Key Takeaways: Food tourism is a growing retail opportunity: travelers plan trips around local food experiences, making region-specific products and namedrop souvenirs high-converting items for gift and souvenir retailers. The strongest food tourism strategies combine...