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Insights
The Rise of Edible Souvenirs
Key Takeaways: Edible souvenirs are a growing travel retail category; shelf-stable regional foods travel easily and sell well.…
September 28
How Theme Park Retail Becomes Part of the Guest Experience
Key Takeaways: Theme park retail drives per-cap spending when merchandise aligns with immersive land storytelling and emotional guest…
September 28
What’s Driving Travel Retail in 2026?
Key Takeaways: In 2026, traveler emotion drives purchases: relaxation, curiosity and dream destinations are the top motivators for…
September 28
Luxury Hotels Are Becoming Powerful Beauty Brand Channels
Key Takeaways: Luxury hotels give beauty brands access to affluent consumers in high-dwell, low-distraction environments. In-room and spa…
September 14
Azamara Shopping Rewards Sets a New Standard at Sea
Key Takeaways: Azamara Shopping Rewards is the cruise industry’s first loyalty program linking onboard retail purchases to post-cruise…
September 14
Beyond Summer: A Smarter Revenue Strategy for Fall Glamping
Key Takeaways: Fall glamping revenue grows through seasonal packages, selective pricing, and experience-led storytelling rather than discounting. Weekday…
September 14
The Self-Serve Shift Is Reshaping What Travelers Buy
Key Takeaways: Self-serve travel planning has raised shopper expectations: travelers arrive primed for quality, clear value and trusted…
September 8
Disney Is Turning Souvenir Shipping Into a Better Guest Experience
Key Takeaways: Disney World replaced value-based souvenir shipping with flat-rate bag pricing (from $19.97) and QR code checkout…
September 8
How Payment Friction Limits Hotel Retail Revenue
Key Takeaways: Siloed POS, PMS and ecommerce systems suppress hotel retail conversion, inflate reconciliation time and obscure demand…
September 8