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How Payment Friction Limits Hotel Retail Revenue

How Payment Friction Limits Hotel Retail Revenue

Key Takeaways: Siloed POS, PMS and ecommerce systems suppress hotel retail conversion, inflate reconciliation time and obscure demand signals across spa, dining and activity channels. Unified payments with one-click checkout, Apple Pay, Google Pay and stored...
What Younger Travelers Expect From Souvenir Retail

What Younger Travelers Expect From Souvenir Retail

Key Takeaways: Gen Z and millennials make up half of U.S. holiday travelers, driving demand for social-first, sustainable and namedrop souvenir products. Short-form video shapes purchase decisions; photogenic, locally tied products that invite in-store tagging see...
What Fall’s Luxury Travel Surge Means for Retail

What Fall’s Luxury Travel Surge Means for Retail

Key Takeaways: Fall luxury travel bookings are up 30% YOY; shoulder-season demand now rivals summer peaks. Affluent travelers spending $2,000-plus per night expect premium, personalized and Made in America retail. Seasonal, experience-led merchandising outperforms...
The Glamping Boom Is Changing Travel Retail

The Glamping Boom Is Changing Travel Retail

Key Takeaways: The U.S. glamping market is projected to reach $1.43 billion by 2031, a direct opportunity for travel, souvenir and gift retailers. Glamping guests are premium spenders; top retail categories include wellness products, cold-weather accessories, namedrop...
How Retailers Can Win the City-to-Sea Travel Trend

How Retailers Can Win the City-to-Sea Travel Trend

Key Takeaways: City-to-sea travel is growing fast: 63% of travelers add an extra destination before heading home, creating dual merchandising opportunities for tourism retailers. City legs favor compact accessories, cultural mementos and travel-size wellness items;...